Shipping/Returns policy

Tracking:

• We use Royal Mail as our courier provider. For tracking details please email us here with your order confirmation number and we will be happy to assist.

Shipping:

• We ship across all UK mainland and will be shipping overseas very soon!
• Shipping can take between 3-5 working days for orders placed between Monday and Friday
• Your order will be delivered between Monday – Saturday (excluding Sundays and bank holidays).

Refund and Returns:

In the unlikely event your product is faulty or damaged, we have a 30 day return policy which allows you to return your order within 30 days of purchase. To do this, simply email us at here and request a return.

If after 30 days you believe the device to have a mechanism defect or fault – please email us and we will do our best to resolve the issue.

Note: All return for requests will require the customer to pay shipping for the return and upon return, the device will be assessed for eligibility of refund or replacement.

For all other enquiries, please don’t hesitate to contact us via email here.